APS2 Performance Expectations

Our performance expectations explain what we expect from our people. They encourage consistent performance and help us achieve our goals.

Creates solutions

• Informs supervisor when work processes could be simplified, sharing ideas about how this could be achieved
• Consults others when problems arise, seeking approval from supervisor before implementing solutions
• Seeks advice about where to find information required to complete tasks
• Recognises how tasks contribute to the achievement of team goals

Demonstrates agility

• Accepts new work, applying skills flexibly to meet demands
• Responds flexibly to changes in team plans and schedules
• Works as directed to achieve outcomes, even in difficult circumstances
• Asks for assistance when needed

Communicates effectively

• Listens carefully to others, checking understanding of others' comments
• Writes in a way that is logical and easy to follow
• Speaks at the right pace and level for the audience
• Uses facts to support claims

Leads with commitment

• Seeks feedback from supervisor
• Completes own work tasks under supervision
• Understands and acts on constructive feedback
• Consults with supervisor to identify personal development or career goals
• Upholds the APS Values, Code of Conduct and Employment Principles

Collaborates with purpose

• Understands that others have different perspectives and working styles
• Builds relationships within team to work as a supportive and co-operative team member
• Seeks input and keeps supervisor informed about work progress
• Assists others when needed

Accountable for quality outcomes

• Adheres to relevant quality standards in completion of work
• Manages own time effectively to accomplish tasks
• Raises issues with supervisor as soon as they arise
• Follows the direction of supervisor when prioritising work